Frequently Asked Questions
General
Contact us on WhatsApp with your dates, preferred vehicle, passenger count, and route. We will send an all-in quote including a professional driver.
Yes. PrjsTrans provides rentals with a professional driver. Quotes are typically all-in (vehicle + driver) for Bandung; out-of-town and airport routes are confirmed when you book.
No. We currently only provide chauffeured rentals for your comfort and safety on Bandung trips, airport transfers, and city tours.
Weekend and national holiday rates may differ. Always confirm the final price via WhatsApp before payment.
Fleet & Rental
Valid ID (KTP) of the main passenger and trip details (dates, route, passenger count). Corporate bookings may include a company letter or contact person details.
All units carry comprehensive (all risk) insurance. Coverage details and excess are explained in the rental agreement.
Yes. Your driver meets you at your hotel, address, or airport on schedule. Name-board pickup is available for CGK/BDO airport arrivals.
Airport Drop-off & Pickup
Yes. Drop-off service (Bandung → CGK) includes driver, fuel, and tolls. Book at least 12 hours before your flight.
Select “Pickup from Airport” in the form and include your flight number and terminal. Your driver will meet you with a name board.
Typically 2.5–3.5 hours depending on traffic. For international flights, leave Bandung at least 5–6 hours before boarding.
Contact & Payment
WhatsApp support is available daily 06:00–22:00 WIB. Leave a message for urgent after-hours requests.
Bank transfer, e-wallets (GoPay, OVO, DANA), and cash to the driver or at our Bandung office before the trip.
Our office is on Jl. Soekarno Hatta, Bandung. Visit the contact page for Google Maps and directions.